Shipping details should be sent to contact@studiomaxwell.co with your order number in the subject and body of your email.

You can feature one product per video/photo.

We will schedule a 15-minute Zoom planning call with you once your products are received to discuss your content requirements.

We don't accept cancellations once purchased so reach out to us prior to buying if you have reservations or concerns. We also do not accept refunds for content shoots purchased and/or content that has been shared with you, the client.

We want to ensure you're in love with your content so let's chat to see how we can make your project right! Reach out to us at contact@studiomaxwell.co so we can discuss.

We shoot your session within 2 weeks of receiving your products on site. This window can vary though, so we will shoot you an email so you're aware of when we plan to shoot your session.

We can keep your products on-site at no charge to you. If you would like them returned to you, simply send a return label for the products and we'll get them shipped out to you.

This content is yours to use and leverage as you see fit. Want to run the video in ads, go for it! Want to print your photos out? Go for it!

Your photos and videos will be housed in your gallery for up to a year guaranteed. We totally suggest that you download all of your assets onto internal drives to ensure you have easy longterm access to your goodies.

We will share your raw asset folder with you so you can choose your final images for us to edit. Edited images will be shared with you via your gallery within 3-5 business days.

If you purchased vertical video, you can share your gorgeous video content on platforms like Instagram Reels, Instagram Stories, Tik Tok, Facebook and YouTube Shorts.

Photo can live everywhere! So the sky is the limit for that!